Privacy Policy

Prime Auto Heaven is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or contacting us.

We may collect personal information such as your name, email address, phone number, vehicle enquiry details, and any information you choose to provide through contact forms, emails, or telephone conversations. We may also collect technical information including IP address, browser type, and website usage data through cookies to help improve our website and services.

Your personal data is used to respond to enquiries, provide information about vehicles, arrange test drives, assist with car purchases and finance applications, and improve customer service. We only process your data where there is a lawful basis under UK GDPR, such as consent, contractual necessity, or legal obligation.

If you apply for car finance, your information may be shared with finance providers or credit brokers for the purpose of assessing your application. All third parties we work with are required to keep your data secure and use it only for the agreed purpose.

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, finance companies, or regulatory authorities where required by law or to operate our business effectively.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your information is stored securely and only accessible to authorised personnel.

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.

Under UK GDPR, you have the right to access your personal data, request corrections, request deletion, restrict or object to processing, and withdraw consent at any time. You can exercise these rights by contacting us directly.

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

If you have any questions about this Privacy Policy or how your data is handled, please contact Prime Auto Heaven using the contact details provided on our website. This policy may be updated from time to time, and any changes will be published on this page.